Finance

Converting Bank Lines to Documents

When an uncategorised line is really a customer paying you or you paying a vendor — turn it into a receipt or a payment so the invoice or bill is actually settled.

Categorising a bank line moves it to an account. That is right for a bank charge and wrong for a customer payment — because a customer payment has to settle an invoice, not just land somewhere. Converting creates the real document, so the party's balance and their statement come out right.

Navigate to: Finance → Banking → open the account → Classification → select lines → Convert N to receipts / payments

Choose one party for the selected lines, optionally a center, and create the documents.

When to Convert

The line is…ActionWhy
A customer settling an invoiceConvert to a receiptThe invoice is cleared and Accounts Receivable is right
You paying a vendor billConvert to a paymentThe bill is cleared and Accounts Payable is right
A bank charge, interest, a subscriptionCategorise insteadThere is no document behind it — an account is the whole answer
One transfer covering several unrelated costsSplit itSee Transfer & Split
🚨CRITICAL

Never categorise a customer deposit straight to Accounts Receivable, or a vendor withdrawal straight to Accounts Payable. A bare line on a control account has no invoice or bill behind it, so the party's balance moves while their open documents do not — and their statement stops reconciling. Convert it instead.


Which Document You Get

You do not choose. The side of the Classification tab you are on decides it:

SideCreatesParty
Money in · incomeReceiptsOne customer
Money out · expensesPaymentsOne vendor

Converting

1
Select the lines

Tick every line belonging to the same party. One party is chosen for the whole selection, so lines for different customers are converted in separate rounds.

2
Click Convert N to receipts / payments

The dialog is titled "Create N receipts" (or payments).

3
Pick the party
Searched across every customer or vendor on the server — not just the page already loaded.

Search by name and select. Change swaps it if you picked wrong.

4
Set a center, if you use them

Center / location is optional and defaults to "No center". It stamps every document created.

5
Create

The footer shows the total of the selected lines and the button reads Create N receipts / payments. It stays disabled until a party is chosen.


What Happens Next

The documents are created in the background. The lines disappear from the list while the job runs and a strip explains that work is in progress — you can keep working. If anything fails, the lines come back with the reason.

Each line becomes its own numbered receipt or payment for that party, dated and valued from the ledger — the amounts are never re-derived in the dialog.

A converted receipt — Acme Corp, 3,200.00 held in Uncategorized Income
AccountDebitCreditDescription
Uncategorized Income3,200.00—Clears the holding account the line was parked in
Accounts Receivable · Acme Corp—3,200.00The receipt settles the customer's open invoices

The receipt or payment then settles the party's open documents by the standing rule — any Statement or opening balance first, then invoices or bills by their own document date, oldest first, each one exhausted before the next receives anything.


When It Does Not Work

ProblemWhat you seeFix
The date sits in a closed periodThe line returns, naming the period it fell inReopen the period, or categorise it in an open one
The party could not be resolvedThe line returns saying soCheck the customer or vendor still exists and is not archived
Lines belong to different partiesThey are all created for the one party you pickedUndo those documents, then convert in separate rounds
The job does not finishThe strip reports the worker may be down; the lines are restoredNothing was posted — try again
⚠️WARNING

Converting is not reversible from the Classification tab. If a batch went to the wrong party, void the receipts or payments in Sales or Purchases — the holding lines return and can be converted again.