Reporting

Sales Reports

Cash in from customers: summaries, registers, aging, performance, margins, collections and the sales board reports.

The Sales category holds 34 reports. They read posted invoices, sales receipts (cash sales), customer receipts, sales orders, quotes and credit notes. Which documents a report covers follows your grants: a report gated on Invoices or Sales Receipts shows only the families you hold. Sales reports never offer a vendor filter. Every report accepts a Center filter; most also accept Customer, and the item-based ones Item.

The full list with paths and grants is on Report catalog.

Receivables Aging and its controls, the tie to the control account, a customer's open documents, Sales Performance with Show top, and Collections by Bank.

Summaries and "By" Reports

Sales Summary (sales) is the general-purpose report: totals for the period grouped by a dimension you choose, with Compare for period columns and a Measure of Total Amount, Net Amount, Quantity or Count.

ReportGroup byFilters
Sales SummaryCustomer (default), Item, Center, Project, User, TagCustomer, Item, Center, Project
Sales TrendCustomer (default), Item, Center, Project — opens with Monthly columnsCustomer, Item, Center
Sales by Customer / Item / Employee / Category / Hour / Center / Project / TagFixed to the named dimensionCenter, plus Customer / Item / Project where relevant
Sales Margin by TransactionTransaction (default), Center, ItemCustomer, Center

The "by" reports are the summary with the grouping locked, so they open in one click from the catalog and the hub. Sales by Hour buckets revenue by hour of day; Sales by Employee groups by the user who made the sale.

Registers and Document Lists

ReportRowsSummary figures
Sales DocumentsEvery sales transaction in the periodDocuments, total amount, total balance
Invoice RegisterAll invoices with status, balance and agingInvoices, total amount, total balance, overdue count
Credit Note RegisterCredit notes issued to customersNotes, total amount
Sales OrdersSales orders with statusOrders, pending, completed
Quotes & EstimatesQuotes issued with conversion trackingQuotes, total amount, converted count
Customer ReceiptsCustomer payment receiptsReceipts, total received
Customer BalancesOutstanding balance per customerCustomers, total balance, average balance
Tax CollectedSales tax by tax typeTotal tax, document count

Rows that name a customer link to the customer record.

Receivables Aging

Navigate to: Reporting → Receivables Aging (/reporting/sales/receivables)

Outstanding customer receivables by age, aged from each invoice's own date — an opening balance ages from its own date too. Every reading states whether it ties to the receivables control account, and by how much if it does not.

The report has four controls of its own — View (By customer / By invoice), As at, Buckets and Include archived customers — plus bucket, balance and due-date facets on the by-invoice list. All of them, and the control-account verdict, are covered in full under Aging reports.

ℹ️Aging has no grouping and one measure

Aging is by party by construction, and Balance is the only figure it carries. Changing either would break the tie to the control account.

Collection Days (DSO) turns the same open balance into days of sales uncollected; Customer Concentration shows how dependent revenue is on the top customers.

Performance and Margins

  • Sales Performance — revenue KPIs (total, count, quantity, customers, average) against the prior period. Carries a Show top selector of 50 / 100 / 250 / 500 rows; exports include all rows.
  • Best Selling Items — items ranked by revenue with a cumulative share.
  • Gross Profit by Item — revenue less cost of sales per item with margin, profitable and unprofitable counts. Needs both Invoices and Sales Receipts, because inventory cost comes from one weighted-average stream that cannot be split by document family.
  • Sales Margin by Transaction — cost against selling price per sale line, grouped by transaction, center or item.
  • Sales Price Exceptions — posted sales lines saved at a zero rate, with an estimated-rate fallback stated transparently. Needs both Invoices and Sales Receipts.

Daily Sales & EOD

sales/eod — daily sales by location and user with the payment breakdown, shift-close status and cash variance. It is gated on Payment receipts and reports the receipt count and gross for the period. For the end-of-day process itself see Sales → Sales Receipts (POS).

Collections by Bank

Navigate to: Reporting → Collections by Bank (/reporting/sales/collections-by-bank)

A fixed-layout page headed Collections by bank — Money received from customers, and which account it landed in. Controls are a period picker (default Year to date) and Print / PDF.

SectionWhat it shows
MastheadTotal collected, Accounts receiving, Receipts, Biggest bank (its share, with the account name as a hint).
Share of collectionsA progress list of accounts, each labelled with its share.
By accountRank, Account, Collected, Share, Receipts, Average, with a Total footer.
Collections by monthA monthly bar chart, shown when the period spans more than one month.

A collection is a debit to a bank or cash account on the journal of a posted Receipt or Sales receipt; invoices are not collections. The page is gated on the Customer Receipts report and bound to your centers; an "own records only" scope cannot be honoured here and is refused with a message.

Sales Board Reports

Five reports exist so that the cards on the sales dashboard can be exported, emailed and scheduled like any other report: Sales by Payment Account, Sales by Payment Method (cash sales, by the account the money landed in or how customers paid), Collections by Payment Account (invoice payments by the account they landed in), Owings by Representative and Owings by Location (open receivable attributed to the person who raised each invoice or the location it belongs to, with a named unattributed remainder).