Customize how documents look when printed, downloaded, or shared.
Navigate to: Settings → Documents & workflows → Templates
Every document type has its own template. Pick the type, choose whether you are editing the company-wide template or one for a specific center, pick the format, then adjust the sections while the live preview on the right updates. Only Administrators can save.
Document type, template scope, format, the PDF sections and the save bar.
Template Scope
When the business has centers, a Template Scope row appears: Company-wide or one chip per center. A center-specific template inherits every setting you leave untouched from the company-wide one, and can carry its own logo (uploaded right there — it is saved on upload, independently of the template). Reset to Company drops a center's overrides.
Template Formats
Format
Size
Use Case
PDF Document
A4 / Letter
Standard business documents — invoices, bills, statements, payslips.
80mm Thermal
Standard POS
Standard POS receipt printer — retail sales receipts.
The 80mm and 58mm templates have a smaller set of options: Header Alignment (left, center, right), Show Logo and logo size, Business Name / Address / Phone Number, Customer Name and Salesperson, Item Display as a List or a Table (with optional Table Borders), and a footer Thank You Message plus Additional Footer Text. On 58mm, Address, Customer Name and Salesperson are marked "Not recommended".
ℹ️Kitchen ticket
For restaurant document types a Kitchen Ticket block appears: enable a price-free copy for the kitchen on a thermal printer, optionally auto-printed on save, with its own toggles for business name, line item description, waiter / order taker and rate column.